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Information Technology
New Dell Store
New Apple Store
IT Support
Contact the Help Desk
-x6465
-helpdesk@paulsmiths.edu
-The IT office staffs a help desk in room 112 of the library.
For any account problems including locked accounts or forgotten passwords.
Bring a photo ID. Passwords will not be given via email or phone.
To report issues with classrooms, email, etc.
For problems with network connections or phones in the residence halls.
Unfortunately, we cannot offer support for student personal computers. For issues with non-campus computers please contact vendor support.
RT Helpdesk Ticket System
Access RT Here
RT Video Tutorials:
Telephone Documentation
6510 Messaging Server User's Handbook
5212 User Guide
5212 Quick Reference Guide
5224 User Guide
5224 Quick Reference Guide
Training Notes
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