The Center for Academic and Career Success is committed to transitioning all our programs and services to an online format. If you had established support with any of our services prior to the break, you should have received a personalized email indicating how that support will continue over the remainder of the semester. If you have not received this information, please contact the following individuals:

For Tutoring & SI Support:  

  • You should receive contact from your Peer Tutor by Wednesday (3/25)
  • If you do not hear from you Peer Tutor or if you have any questions about your tutoring, please email Tracy Elliott at telliott@paulsmiths.edumaking sure to indicate the name of the course and your tutor’s name.

For Success Coaching (ARP Students/Transitional Students/General Population/HEOP/TRIO): 

  • Contact should have come from your Success Coach
  • If you did not receive contact from your Success Coach, please email them directly and copy

For Accommodative Services: 

  • Contact should have come from Vanessa Case
  • If you did not receive contact from Vanessa, please email her at vcase@paulsmiths.edumaking sure to indicate your specific accommodative support needs.
  • We are working on equipping all Canvas courses with a text-reader plug-in called ReadSpeaker. More info will be shared when it is live and available for use.

For Career Services: 

  • If you had a scheduled career coaching meeting, you would have received contact from Maureen Pellerin
  • If you did not receive contact or have any individual career support related questions, please email her at

We will be focusing our support via “Microsoft Teams” which will allow for students to connect with service provider via online video conferencing. It is a free and easy to use tool. We are working on developing tutorial videos to help with this process, but for now, your service provider should be able to walk you through the steps to connect. We will also continue to utilize Starfish for scheduling of individual Success Coach meetings, tutoring and writing support. You will see a list of all available tutors in your Success Network, along with Service Cards for Writing Support, Accommodative Services, The Center for Academic and Career Success, TRIO SSS and HEOP.

If you find yourself in need of any academic or career related support, please email and a member of our team will respond as soon as possible.

Online Learning Guide